Responsible Gambling Policy

Strict Age Restriction (18+)

Access to our platform is strictly prohibited for anyone under the age of 18. We implement rigorous identity verification processes to ensure compliance with this requirement. It is an offense for minors to engage in gambling activities or for adults to facilitate such access.

Principles of Safer Gambling

We encourage all users to view gambling as a leisure activity and to follow these core principles:

  • Never gamble more than you can afford to lose.
  • Set clear limits on time and money spent before you start playing.
  • Avoid gambling if you are under the influence of alcohol or feeling distressed.
  • Gambling should not be used as a way to escape problems or generate essential income.

Player Wellbeing Tools

We provide several technical tools to help you manage your activity:

  • Deposit Limits: Set a maximum amount you can deposit over a daily, weekly, or monthly period.
  • Loss Limits: Restrict the amount of money you are able to lose within a specific timeframe.
  • Session Time Limits: Set a notification or automatic log-out after a certain period of play.
  • Time-Outs: Take a short break from the platform, ranging from 24 hours to 6 weeks.
  • Self-Exclusion: For those needing a longer break, this tool permanently or semi-permanently closes your account and prevents re-registration.

Warning Signs of Problem Gambling

It is important to stay aware of your habits. Common warning signs include:

  • Spending more time or money on gambling than intended.
  • Chasing losses or lying about gambling activity to friends or family.
  • Neglecting work, family, or social responsibilities to gamble.
  • Borrowing money or selling assets to fund gambling.

Seeking Professional Support

If you feel that your gambling is becoming a problem, we strongly suggest seeking independent professional advice. There are numerous free and confidential services available in Australia that provide counselling and support for individuals and their families.

Protection of Minors and Shared Devices

If you share a computer or mobile device with minors, we recommend taking the following precautions:

  • Use parental control software to restrict access to gambling websites.
  • Do not save your login credentials on shared devices.
  • Ensure your device is locked when not in use.

Monitoring and Training

Our staff are trained to recognise signs of potential gambling issues and are available to assist you in setting up any of the control tools mentioned above. We regularly review our procedures to ensure the highest standard of player protection.